Store Policy

Pretty Steppin’ Store Policy : 

Shipping :

    •    All our shoes are pre-order, so they’ll be shipped within 7–14 business days.

    •    We ship nationwide and worldwide, because everyone deserves cute kicks! 

    •    Once your order is on the way, we’ll send you a tracking number so you can follow your new shoes all the way home.

Exchanges & Returns :

    •    Changed your mind? No worries! We can do exchanges as long as your shoes are unworn, undamaged, and in their original condition.

    •    Got the wrong size, a damaged pair, or a missing item? Shoot us a message within 7 days of getting your order and we’ll make it right.

    •    At this time, we don’t do refunds, but we promise we’ll work with you to find a solution that feels fair.

Payment :

    •    We accept major credit/debit cards and PayPal.

    •    Make sure your payment is completed at checkout to lock in your order!